Average Reviews:
(More customer reviews)I wrote a review stating that I'd ordered 4 identical items, but only 2 of the items I received were correct. Then a company representative contacted me and offered free merchandise if I'd change my review. Throughout 5 minutes of him trying to talk me into this, I repeatedly stated that: I merely wanted what I'd ordered in the first place, I wouldn't have ordered from his company if I'd known their high rating were unreliable, and I wasn't going to change my accurate review. In a most unpleasant tone, he finally stated that he wasn't going to require me to return the wrong items, and he promised to send the missing items at no further cost to me. HOWEVER, he didn't send those items or inform me that he was breaking his promise -- instead, I received an email from Amazon.com stating that they'd processed a refund for the cost of the missing items and the shipping I'd paid on them. Know the truth about this company's business practices and the odds that you'll receive the items you need! BTW, after posting this 08/26/10 review, I noticed that my earlier review was gone. It turns out that Amazon.com's policy is, "Only one review per customer per product set is allowed." So it's impossible to post both an initial review about the company getting your order wrong and a later review about the company not resolving the issue to your satisfaction. Gee -- that makes a company's star rating even less reliable!
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