Average Reviews:
(More customer reviews)I've owned and used a Mirage headset for over a decade. Other than the cable simply wearing out through use and abuse, I've had no problems. I originally got this when I was spending 6-8 hours a day on the phone. This was the unit recommended to me, and I found it to be exactly as described. It's comfortable enough that I find myself wearing it for hours on end, even when I'm not on the phone anymore. I've never had problems with volume or clarity, nor have others on the other end.
As with most professional headsets, this uses a special plug, so you can't connect it with just any phone. Most phones will require the use of an adapter cable or an amplifier. The plug allows you to disconnect the headset (say to get something off the printer or fax machine) without disconnecting the call - it's the equivalent of putting the phone on mute. While this may not seem like much, it's much more convenient than taking the headset off and then putting it back on.
It works well with any of the Plantronics amplifiers, but its even more convenient if you find the phone-specific cord that allows you to connect it directly to the phone without an amplifier. On the Avaya phones at work, they have a separate jack and button on the phone for a headset which makes this headset fully integrated.
If you spend a lot of time on the phone, this is one investment well worth it.
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