Average Reviews:
(More customer reviews)(SEE UPDATE BELOW REVIEW)
I have used mostly Panasonic telephone systems in the past. This is my first Uniden product. I have used this telephone system for over 3 months. I have not had ANY drop-outs or "Out-Of-Range" errors that others have reported. I would assume that there may have been an early production line issue. I would be curious to see how others would have rated the phone if that issue were taken out of the equation. I have categorized my review features into Good, Bad and Ugly.
The GOOD:
-Terrific sound quality
-Stylish design
-Lightweight handsets
-Speakerphone feature on each handset
-Ability to add 3 extra handsets (6 total) simply by dropping them in the base for 5-10 seconds.
-Ability to customize the name of each handset for intercom ease-of-use
-Ability to page all handsets via intercom at once or one at a time
-Multiple ringers
-Organized menu interface and button icons
-Message indicator light on each handset
-Ability to check your messages from any handset
-Ability to send your address book entries to each of your handsets without re-entering them.The BAD:
-The handset will not turn on the back light of the display until it is taken off the charger. This makes it difficult to see who is calling until the handset is lifted off the charger and activates the back light
-Only a 2 digit code for answering machine message retrieval...not that secure
-Price
-The handset volume and speaker phone volume are very audible; however, I do tend to use the highest setting on both. It would be nice if there were a louder setting but I doubt anyone would complain the volume is not high enough.
-No talking Calling ID (though I have usually turned that feature off on my Panasonic phones because it gets annoying).
-No use of speaker phone with intercom. I'm not sure if there is a phone system that does this, but it would be a great feature (like a quick & easy baby monitor)The UGLY:
-I have two least favorite attributes of this phone system:
-There is the "extra" bottom row of buttons on the handset that have the same look and feel as the number buttons (This is the reason for the 4 star rating). Every other phone I have owned has the * key, 0 button and # key on the bottom. Or, if there are other buttons beneath this row, they look or feel very different or are spaced further down on the phone. This phone has another row of buttons directly beneath * key, 0 button and # key. This extra row of buttons is for redial, mute and speaker phone. Uniden should have made this row a different size or spaced it further down on the handset. When a telephone number has contains a zero (which is usually the button found on bottom center of a handset), it is too easy to hit the MUTE button instead since this is the bottom center button on this handset. This takes some acclimation.
-The answering machine recorder does not cut off when you pick up a phone that is not part of the Uniden system. For example, if someone is calling and you pick up another phone after several rings (a Panasonic phone on the same line for example) after the answering machine has already picked up, it will not cut off the answering machine recorder. You then need to manually delete a "message" of you talking to the person on the answering machine.
SUMMARY:
-I have not had ANY drop out issues reported by others
-If you can live with the "extra" row of buttons at the bottom of the handset and frequent need to delete "messages" of you talking to someone else on the answering machine, this is really a great looking and great performing telephone system. Overall, I would recommend it without hesitation.
UPDATE MARCH 2009:
For about a month, the handsets have developed an annoying problem. All 6 (the 3 original handsets from 3 expansion handsets) have randomly started resetting the time. After a while, one by one (never all at once), the handsets will reset the time to 12:00. I have tried resetting the time manually, unplugging and re-plugging in the battery and placing different handsets on different chargers. I have not lost power in the house and this problem occurs regardless of whether the handset is on the charger. There is no other power related issue. That is, the battery holds a charge fine for conversations. I am starting to think that there is some production run issue with my phones. I doubt it is a battery problem but that is where Uniden Customer Service wants to start. Uniden Customer Service is responsive, though their number was difficult to find: 800 297-1023. I would be interested if anyone else is having this issue with the handsets losing the correct time and randomly resetting to 12:00, especially those that have expanded the number of handsets.
UPDATE JULY 2009:
Uniden Customer Service came through and replaced the entire system with a new set free after we collectively could not figure out why the handsets were acting possessed. The replacement set has not exhibited the problem. I have really grown to like this phone and I even got another set. It seems Radio Shack had a unique version of this phone that came with 4 handsets. I got it on clearance for about $85. This new set has not exhibited the random time reset issue either. If anyone is experiencing this, I would recommend that you unpair and re-pair each handset to the base. I never tried this and it was not suggested by Uniden but, in retrospect, I bet it would have worked.
Kudos to Uniden for standing behind their products too!
Click Here to see more reviews about:
Uniden DECT 6.0 Black Cordless Telephone System with Interference Free Digital Technology (DECT3080-3)
Get 15% OFF
Click here for more information about Uniden DECT 6.0 Black Cordless Telephone System with Interference Free Digital Technology (DECT3080-3)
