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(More customer reviews)I purchased the LG HBM-570 bluetooth headset about a month ago. I've had 3 earloops break in one month. The earloop design is poor. It is make of an inflexible brittle plastic. LG refused to replace the headset with one that was better designed. They told me they would send me 1 earloop only. Because it is design flaw, it will break too. I've kept the headset in a special hardshell box to protect it. Never dropped it and always been careful. All I wanted was another headset. A different headset with a better earloop. I got nothing. The headset does not stay in the ear without the earloop. I'm so upset. I can't believe this is happening. All I want is another bluetooth, better designed that works.
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