Average Reviews:
(More customer reviews)excellent quality EXCEPT the ear hooks are flimsy and quite breakable....and not replaceable, rendering the unit unusable. Looked on internet for 2 days and could not find replacement ear hook. Sent eMail to Blackberry and got a response that I needed to PAY for their help. Amazon readily sent a replacement (kudos for Amazon) and yuck for Blackberrry! Blackberry should make spare parts readily available...shame on them!!!
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